DIY Weekly Shop ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and services.
Information We Collect
Account Information
When you create an account with us through Auth0, we collect:
- Your name
- Email address
- Profile picture (if provided through social login)
- Authentication provider information (user id, email)
Shopping List Data
When you use our shopping list features, we store:
- Shopping list items (item names, categories, completion status)
- Item timestamps for sorting and synchronization
- Shopping preferences and settings
Recipe Data
When you create or interact with recipes, we store:
- Recipe details (name, description, ingredients, cooking steps)
- Recipe images you upload
- Your favorited recipes
- Recipe categories and tags
Subscription and Payment Information
When you subscribe to our service, we collect:
- Payment information (processed securely by Stripe - we do not store your card details)
- Subscription status and history
- Stripe customer ID for managing your subscription
Usage Information
We automatically collect certain information when you use our service:
- Device information (browser type, operating system)
- Usage patterns and analytics (via Cloudflare Web Analytics)
- Log data (IP address, access times, pages viewed)
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Create and manage your account
- Process your subscription payments
- Sync your shopping list and recipes across devices
- Enable offline functionality through local storage
- Send you important service updates and communications
- Respond to your inquiries and provide customer support
- Monitor and analyze usage patterns to improve user experience
- Prevent fraud and ensure security
Data Storage
Server-Side Storage
Your data is stored securely in databases on our servers. We maintain:
- Individual user databases for shopping lists and personal recipes
- A global database for user accounts, subscriptions, and app-owned recipes
- All data is encrypted in transit using HTTPS/TLS
Client-Side Storage
For offline functionality, we store data locally on your device using:
- IndexedDB for shopping list data
- Browser local storage for preferences and settings
- Service workers for offline page access
Third-Party Services
We use the following trusted third-party services:
Auth0
We use Auth0 for secure authentication and account management. Auth0 handles your login credentials and authentication tokens. Please review Auth0's Privacy Policy for more information.
Stripe
We use Stripe to process subscription payments securely. Stripe handles all payment card information - we never see or store your full card details. Please review Stripe's Privacy Policy for more information.
Cloudflare Web Analytics
We use Cloudflare Web Analytics to understand how our service is used. Cloudflare Analytics is privacy-first and does not use cookies or track individual users. Please review Cloudflare's Privacy Policy for more information.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers: We share data with Auth0, Stripe, and Cloudflare as described above to provide our services
- For legal reasons: We may disclose information if required by law or in response to valid legal requests
- To protect rights: We may disclose information to protect our rights, property, or safety, or that of our users
- With your consent: We may share information with your explicit permission
Your Rights and Choices
You have the following rights regarding your personal data:
- Access: You can access your personal information at any time through your account
- Modification: You can update your shopping list, recipes, and account information directly in the app
- Deletion: You can delete your shopping list items and recipes at any time
- Account deletion: You can request full account deletion by contacting us at help@diyweeklyshop.co.uk
- Data export: You can request a copy of your data by contacting us
- Subscription management: You can manage or cancel your subscription through your Account page
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account:
- Your shopping list, recipes, and personal data are permanently deleted from our servers
- We may retain certain information for legal or legitimate business purposes (e.g., financial records for accounting)
- Anonymized usage data may be retained for analytics purposes
Security
We take data security seriously and implement appropriate technical and organizational measures to protect your personal information:
- All data transmission is encrypted using HTTPS/TLS
- Authentication is handled by Auth0 with industry-standard security practices
- Payment processing is handled by Stripe with PCI compliance
- Regular security updates and monitoring
- Access controls and authentication requirements
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Children's Privacy
Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at help@diyweeklyshop.co.uk.
International Users
Our services are operated from the United Kingdom. If you are accessing our services from outside the UK, please be aware that your information may be transferred to, stored, and processed in the UK where our servers are located. By using our services, you consent to this transfer.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: